Our Refund/Cancellation Policy
Our refund policy is as follows:
Instructor Led Online Training: No Refunds. There will be no refunds whatsoever for any courses.
Self-paced Learning**: No refunds. All payments under this purchase will be irrevocable, non-refundable, and non-creditable.
Mock interviews: No Refunds. There will be no refunds whatsoever for any interview.
Compylo reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, illness of any instructor, or catastrophic events like landslides, floods, earthquakes, political issues, etc. However, in case Compylo cancels an event, a 100% refund will be paid to the user.
Refunds: Duplicate payment
Refunds of the duplicate payment made by the user will be processed via the same source (original method of payment) in 7 to 15 working days post intimation by the user after the refund request is approved by Compylo.
**not available as of now.
Content and course material
As a part of the services offered through our website, we (including our instructors/mentors) grant you access to our content, course material, practice tests, documents, and data which may be in the form of audio, video, written, graphic, recorded, photo, or any machine-readable format in relation to the specific course you have registered for (“Content and Course material”).
Availability of recorded session depends on instructors/mentor. If they want, you can get them. We advise you to take notes during the classes. If you are part of a mock interview, we suggest you to keep a notebook where you can write the suggestions by the interviewer.
We reserve the right to amend, revise or update the Content and Course material offered to you. In the event such an amendment, revision or update occurs, you may be asked to pay an additional fee to access such amended, revised, or updated Content and Course material.
Usage of the Website and Services
We grant you a personal, restricted, non-transferable, non-exclusive, and revocable license to use the Website, the Services, and the Content and Course material offered through the Website till the time of completion of the course which you have enrolled for or the termination of this Agreement according to the Terms and Conditions set forth here, whichever is earlier. Same applies for the mock interview sessions. The Services and the Content and Course material are provided solely for your personal and non-commercial use to help you in completing the course you have registered for (“Specified Purpose” or “Restricted Purpose”).
You are granted online access to the Website, the Services, and the Content and Course material and may download, save, or print the Content and Course material provided on the website or separately by the instructors/mentors solely for the specified purpose. However, you are prohibited from reproducing, transmitting, distributing, sub-licensing, broadcasting, disseminating, or preparing derivative works of the Content and Course material, or any part of it, in any manner or by using any communication channels or means, for any purpose other than the specified purpose, without our prior written consent.
Intellectual Property Rights (IPR)
While you are granted a limited and non-exclusive right to use the Website, the Services, and the Content and Course material for the specified purpose as set forth in this Agreement, you acknowledge and agree that We are the sole and exclusive owner of the Website, the Services and the Content and Course material and as such are conferred with all Intellectual Property Rights and other proprietary rights.
Additionally, you acknowledge and agree that this Agreement only permits you to use the Website, the Services, and the Content and Course material for the Restricted Purpose and does not convey to you in any manner or form any right, title or interest of a proprietary, or any other material/product of Compylo, its Website, the Services, and the Content and Course material.
Usage of Personal Information of Participants
We hold the right to ask you to use your photo in any pictures, videos, or other promotional material used by Us. Additionally, we may use your personal information to inform you about other certification training courses offered by us. However, we will not distribute or share your personal information with any third-party marketing database or disclose your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.
Limitation of Liability
You expressly agree that you will use the Website, the Services, and the Content and Course material at your own risk. We do not warrant that the Website or the Services or access to the Content and Course material will be uninterrupted or error free. Moreover, there is no warranty of results obtained from the use of the Website, the Services or the Content and Course material or as to the accuracy or reliability of any information provided through the Website, the Services, or the Content and Course material. In no circumstance will We or any person or entity involved in creating, producing, or distributing the Website, the Services, or the Content and Course material be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use the Website, the Services, or the Content and Course material.
The disclaimer of liability contained in this clause applies to any/all damages or injury caused by any failure of performance, error, omission, delay in operation or transmission, virus, ransomware, communication line failure, interruption, malware, deletion, defect, theft or destruction or unauthorized access to, alteration of, or use of records or any other material, whether for breach of contract, negligence, or under any other cause of action.
You hereby specifically acknowledge that We are not liable for any offensive, defamatory, wrongful, or illegal conduct of third parties, or other users of the Website, the Services or the Content and Course material and that the risk of damage or injury from the foregoing rests entirely with each user.
You agree that Our liability or the liability of Our directors, shareholders, employees, instructors/mentors, contractors, agents, affiliates, officers, and licensors, if any, arising out of any kind of legal claim (whether in contract, tort or otherwise) in any way connected with the Services or the Content and Course material shall not exceed the fee you paid to Us for the particular certification training course.
Term and Termination
This Agreement will become effective upon your “acceptance” of the terms of this Agreement (as specified above) and, subject to the terms and conditions of this Agreement, will remain in effect till you use the product or services provided by us, or until terminated by Us, whichever is earlier.
We reserve the right to terminate this Agreement and/or block your access to the Content and Course material with immediate effect by sending a written notice through email to you to this effect (“Immediate Termination Date”), if such termination is made as a result of your misrepresentation, default, misconduct, or breach of your obligations related to or under this Agreement (“Event of Default”). On the occurrence of any Event of Default, we are authorized to exercise all the actions and remedies coming under this Agreement or as applicable by Laws or available in equity to seek indemnification for any Loss or Claim to result from any such Event of Default.
You agree to indemnify and hold Compylo, its contractors, licensors, directors, shareholders, officers, employees, and agents, harmless from and against any and all claims, losses, damages, liabilities, and expenses including attorneys’ fees, arising out of your unauthorized use of the Website, the Services, and the Content and Course material or any violation or breach of this Agreement or any provisions.
Neither delay nor failure on the part of any party to exercise any right, remedy, power, or privilege will operate as a waiver, or of the exercise of any other right, remedy, power, or privilege. No term of this Agreement shall be deemed waived, and no breach consented to, unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented. No waiver of any rights or consent to any breaches shall constitute a waiver of any other rights or consent to any other breach.
In case any provision of this Agreement is held invalid or unenforceable under the applicable laws of India, the remaining provisions will continue in full force and effect, and the Agreement will be deemed to be reformed by replacing such invalidated or unenforceable provision with a valid and enforceable provision that gives effect as closely as possible to the intentions of the parties as expressed by the invalidated or unenforceable provision.
Governing Law and Jurisdiction
This Agreement shall be governed in accordance with the Laws of India and the courts in Lucknow, India will have the exclusive jurisdiction over any matter relating to, in connection with, or arising out of, this Agreement.
Amendment and Assignment
We reserve the right to unilaterally amend or modify this Agreement without giving any prior notification to you. Albeit, we will, publish the revised agreement on the Website so that you are aware of the latest copy of this Agreement. You acknowledge and agree that it is your responsibility to check the Website periodically for any revisions, modifications, and amendments.
You are not permitted to assign this Agreement or the rights and obligations mentioned in this Agreement to any third party and you only shall be held liable for any breach of this Agreement or any terms and conditions hereof.